Delaware

Radiology Billing Services in Delaware

Delaware is small enough to drive across in an hour, but its Medicaid program still splits into three separate managed care plans, each with its own authorization rules. Add a commercial market dominated by one insurer running two different rulebooks under the same name, and a clean claim has more ways to get denied than the state’s size would suggest. RBS built its Delaware process around that reality, not a borrowed assumption that small means simple.

Delaware's Size Doesn't Make Its Billing Simple

Diamond State Health Plan members choose between three Medicaid managed care plans, AmeriHealth Caritas, Delaware First Health, and Highmark Health Options, each authorizing imaging differently. Highmark itself runs two separate rulebooks: one for its commercial Blue Cross Blue Shield members, another for its Highmark Health Options Medicaid members. Treat every Highmark claim the same way and half of them come back denied.

Cut claim denials by up to 32% by matching each Diamond State Health Plan claim to its enrolled MCO

Track Highmark's commercial rules separately from its Highmark Health Options Medicaid rules

Route imaging authorization to National Imaging Associates, not a generic radiology vendor

Keep TC/PC splits accurate across Medicare, Medicaid, and commercial claims alike

Processed Claim Value
$ M+
Avg. A/R Collection Time
0 Days
Turn Around Time (TAT)
0 Hours
Client Retention Rate
0 %
Annual Claims
0 M+
First-Pass Claim Rate
0 %
Avg. Revenue Growth
8- 8 %
Avg. Denial Reduction
0 %

Four Ways Delaware Claims Get Denied

Delaware’s size hides a surprisingly layered billing reality. Here’s exactly where it costs you.

One Contractor Covers Five Places

Delaware sits inside Jurisdiction L, a Novitas Solutions contract that also covers the District of Columbia, Maryland, New Jersey, and Pennsylvania, plus parts of Northern Virginia. A coverage rule written for Maryland or DC volume still applies to your Delaware claim. RBS tracks Jurisdiction L on its own, so a policy filed elsewhere never rewrites what your claim needs.

Three Plans, Three Rulebooks

Diamond State Health Plan members enroll in one of three managed care plans: AmeriHealth Caritas, Delaware First Health, or Highmark Health Options. Each plan authorizes imaging differently, and a claim built for the wrong one gets rejected regardless of clinical accuracy. RBS checks which plan a patient is enrolled in before the claim ever goes out the door.

A Compact License Since 2021

Delaware adopted the Interstate Medical Licensure Compact in 2021, so out-of-state radiologists get licensed here quickly. That speed doesn’t extend to enrolling with three Medicaid plans or a commercial payer running two rulebooks under one name. A fast license still means a slow first payment without separate credentialing. RBS starts payer enrollment the same week licensure begins.

One Insurer, Two Rulebooks

Highmark dominates Delaware’s commercial market and also runs Highmark Health Options, one of the state’s three Medicaid plans. The two divisions authorize imaging differently, and commercial claims route through National Imaging Associates for review. Treat both sides of Highmark the same way and one of them gets denied. RBS tracks each Highmark rulebook separately.

Complete Radiology Revenue Cycle Management

Certified CIRCC and CPC coders handle every CPT code, modifier, and global billing rule specific to diagnostic and interventional radiology — maximizing reimbursement on every encounter across all modalities and payer types.

What Changes When RBS Takes This Off Your Plate

Radiology billing isn’t generalist RCM. The TC/PC splits, the review clocks, the LCD churn are specialty-specific. Here’s the shift practices see once RBS steps in for a Delaware group navigating three Medicaid plans and one insurer that plays by two different sets of rules.

Before RBS

$60K to $90K+ in annual staffing costs, hard to justify in a small state

20 to 35% average claim denial rate, wrong MCO, claim denied instantly

Revenue stalls the moment staff take a day off, no backup on small teams

Manual data entry errors cost more than the imaging scan itself ever did

One missed MCO check, and the Diamond State claim bounces back weeks later

After RBS

Performance-based pricing, RBS earns only when you collect, every payer

98%+ first-pass clean claim rate, validated against each MCO's own rules

365 days a year, 24/7 uninterrupted revenue cycle, zero staffing gaps

AI-OCR reads every superbill, EOB, and ERA the moment each one arrives

Every Diamond State claim matched to the right MCO before submission

Precision RCM & Coding Built for Radiology

Generic billing is the fastest way to a denied radiology claim. RBS delivers specialty-specific revenue integrity built for imaging’s TC/PC splits and modifier rules, so you capture every dollar you’re owed.

Diagnostic Radiology

CT Scan

MRI & MRA

Nuclear Medicine

PET / PET-CT

Ultrasound

Interventional Radiology

Teleradiology

Mammography

DEXA / Bone Density

Hospital Radiology

Radiation Oncology

Coverage Confirmed for Every Payer You Work With

From national carriers to regional Medicaid plans, coverage is checked against the exact payer, plan, and product type on file — never a generic match. Every result reflects current payer policy, not outdated data from months ago.
medicare
Medicaid
Molina health
Ambetter health
cigna
Elevance Health (Anthem)
United healthcare
aetna
Blue cross Blue shield
OSCAR health
Health Net
Kaiser Permanente
tricare
wellcare
Humana
medicare
Medicaid
Molina health
Ambetter health
cigna
Elevance Health (Anthem)
United healthcare
aetna
Blue cross Blue shield
OSCAR health
Health Net
Kaiser Permanente
tricare
wellcare
Humana
medicare
Medicaid
Molina health
Ambetter health
cigna
Elevance Health (Anthem)
United healthcare
aetna
Blue cross Blue shield
OSCAR health
Health Net
Kaiser Permanente
tricare
wellcare
Humana

New Castle to Sussex, Delaware Billed Right

A denial in Wilmington and a denial in Rehoboth Beach rarely share a cause: different payer mix, different distance to specialists. RBS bills each of Delaware’s three counties on its own facts, not a single statewide guess.
New Castle County (North Delaware)

New Castle County (North Delaware)

Cities
  • Wilmington
  • Newark
  • Middletown
  • Bear
  • Glasgow
  • New Castle
County
  • New Castle County
Kent County (Central Delaware)

Kent County (Central Delaware)

Cities
  • Dover
  • Smyrna
  • Milford
  • Camden
  • Wyoming
  • Harrington
County
  • Kent County
Sussex County (South Delaware & Beaches)

Sussex County (South Delaware & Beaches)

Cities
  • Seaford
  • Georgetown
  • Millsboro
  • Lewes
  • Rehoboth Beach
  • Dewey Beach
County
  • Sussex County

Wired Into Every System You Already Run

Your EHR, RIS, and PACS stay exactly as they are. We plug our coding workflow directly into what you already use — no migration, no new login for your radiologists, no disruption to how your team already works.

Delaware Runs on Rules Built for Delaware. So Does Every Other State We Bill.

A claims team working off national averages misses the layered structure Delaware builds into a small footprint: three Medicaid plans and one commercial insurer running two rulebooks at once. Our specialists train on Delaware’s actual payer structure, not a generic script, so which plan or rulebook applies is never the reason a claim gets denied.
us-map

Frequently Asked Questions

Which Medicare contractor processes radiology claims in Delaware?

Novitas Solutions, under Jurisdiction L, which also covers the District of Columbia, Maryland, New Jersey, Pennsylvania, and parts of Northern Virginia for Part B claims.
Three: AmeriHealth Caritas, Delaware First Health, and Highmark Health Options. Each authorizes imaging differently, so a claim has to match the patient’s actual enrolled plan.
No. Highmark Health Options, its Medicaid managed care plan, follows different authorization rules than Highmark’s commercial Blue Cross Blue Shield business, even though both operate under the same company name.
Not automatically. A compact license can take effect quickly, but enrolling with three separate Medicaid plans and a commercial payer still runs on its own timeline unless that credentialing starts early.
Every Diamond State Health Plan claim is checked against the patient’s actual enrolled MCO before submission, so the wrong plan is never the reason a clean claim gets denied.

Whichever Delaware Office Files It, RBS Gets It Paid

Somewhere in your outstanding claims right now, there’s a clean scan sitting unpaid because it was billed to the wrong Medicaid plan or the wrong side of Highmark. Across the practices we review, that adds up to 5 to 10% of collectible revenue, aging quietly by the day. RBS finds it, recovers it, and builds a process that stops it from recurring. Start with a free audit, no commitment, just a clear answer on what’s actually recoverable before you decide anything.

No setup fee. No monthly minimum.

Cancel anytime.

Response within 24 hours.

Pay only a percentage of what we collect for you

Free claims and A/R audit before you commit to anything.

Book Your Consultation

What Our Clients Say?

Rebecca Lawson

★★★★★

Radiology Practice Manager

Since partnering with your radiology billing team, our billing workflow has become much smoother. They understand imaging procedures, payer requirements, coding, and claim follow-ups. Their team is responsive, professional, and always stays on top of outstanding claims.

Dr. Christopher Bennett

★★★★★

Medical Director, Diagnostic Imaging Center

Your team truly understands the challenges of radiology billing. They handle claims accurately, follow up on unpaid accounts, and help resolve billing issues efficiently. Their expertise and communication have made our revenue cycle more organized and reliable.

Dr. Andrew Whitaker

★★★★★

Radiologist & Imaging Center Owner

Our team has been an excellent partner for our imaging center. They understand radiology billing, coding, claim submission, denials, and follow-ups. Their attention to detail and consistent communication have helped streamline our billing process and improve our revenue cycle.

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